Product
Deliver exceptional service. Every time.
From work order to payment, manage service operations efficiently with mobile-first tools and preventive maintenance.
Active Work Orders
- Assigned · 2h
AHU-07 compressor check
WO-2031 · Riverside
- En Route · 1h
Fire pump inspection
WO-2030 · Northgate
- Complete
VFD panel trip reset
WO-2028 · Metro Tower
Preventive Maintenance
Cooling Tower 1
Monthly · Due Sep 12
Sprinkler System
Quarterly · Due Sep 15
Backup Generators
Monthly · Due Sep 20
Auto-scheduled: PM windows optimized to reduce site downtime by 30%.
The status quo
Without Orgin3
- Service calls lost in email and voicemail
- No visibility into technician availability
- Preventive maintenance scheduling done manually
- Parts and inventory not linked to service orders
The Orgin3 outcome
With Orgin3
- Automated work order dispatch and scheduling
- Mobile app for field technicians
- Preventive maintenance automation
- Integrated parts and inventory management
How it works
A connected flow, end to end
How service & maintenance comes together across the platform — no rekeying, no lost handoffs between teams.
Request
Service requests arrive from calls, email, the customer portal, or preventive schedules.
Schedule
Dispatchers assign technicians on a live board with skills, parts, and travel in mind.
Perform
Technicians run the job on mobile — checklists, photos, parts used, and signatures.
Bill & follow up
Labor and parts flow to invoicing, and follow-up maintenance is scheduled automatically.
Capabilities
Everything Service & Maintenance teams need
Work Order Management
Create, assign, and track work orders
Dispatch Board
Drag-and-drop technician scheduling
Mobile Field App
Full-featured mobile for technicians
Preventive Maintenance
Automated PM scheduling and tracking
Customer Portal
Self-service ticket creation and tracking
Service Analytics
KPIs on response time and first-time fix
In depth
Built around the way Service & Maintenance teams work
Dispatch that sees the whole picture
A live dispatch board shows every technician, their workload, skills, and location. Assignments consider parts availability and travel — not just who's nearest.
- Drag-and-drop dispatch with real-time availability
- Skill and certification matching per work order
- Travel time and territory visibility
- Reassignment on the fly with instant notification
Preventive maintenance that runs itself
Recurring maintenance is scheduled by interval, meter, or calendar. The right work orders are generated automatically so contracts never slip through.
- PM schedules by date, interval, or asset meter reading
- Auto-generated work orders with the right checklists
- Asset history showing every visit, part, and cost
- Compliance reports per site, asset, and contract
Parts, labor, and billing on the same job
Service profitability suffers when parts and time are tracked separately from the job. Orgin3 captures everything on the work order so billing and margins are accurate.
- Technician parts usage linked to stock and cost
- Time and travel captured on the mobile app
- Labor, parts, and expenses flow into invoicing
- Job-level margin visible the moment a work order closes
Who it's for
Made for every role in the business
Service Dispatcher
Routes work to the right technician with live visibility of the board.
Field Technician
Runs jobs, logs parts and time, and captures signatures on mobile.
Service Manager
Monitors SLA compliance, utilization, and service profitability.
Contracts Team
Tracks preventive maintenance scope and compliance per contract.
Connects to your stack
Works alongside the tools you already use
Import and sync data from the systems your team works in every day — with an open API and webhooks for anything custom.
The Platform
One platform, fully connected
Frequently asked questions
Everything you need to know about Orgin3 ERP for MEP contractors.
Yes. PM schedules run by date, interval, or asset meter reading and generate work orders automatically, so recurring service never slips through even with large portfolios.
Get Started
See what Orgin3 can do for your business
Book a personalized walkthrough with an MEP industry specialist. We'll map your current workflows to the platform in a single session.
Cloud or on-premise deployment · Dedicated implementation · Security aligned to SOC 2 & ISO 27001